Shipping Policy

Shipping & Returns

Shipping

  • $4.95 flat rate on U.S. orders under $35

  • Free shipping on U.S. orders over $35

  • Most orders ship within 1–3 business days with tracking

Thank you for shopping at

Thank you for shopping at

Returns & Exchanges – Our Promise

We want you to love your scrub caps. If something isn’t right, we’re here to help make it right.

Exchanges

  • Replacement items ship once the original is received

  • Customers cover return shipping unless the item is defective/incorrect

Refunds

  • Refunds are issued to the original shipping payment method

  • Original shipping charges are non-refundable

Defective/Incorrect Items

  • Contact us within 7 days for replacement or refund

How to Start a Return/Exchange

Email support@laceyriver.com with your order number and issue.
We respond within 1–2 business days.

Why was I charged sales tax?

Sales Tax is applied where required by law and calculated at checkout.Â